Crowne Plaza Moscow WTC hotel received top scores on the results of the annual audit on compliance with the brand standards
In June 2016 Crowne Plaza Moscow WTC hotel passed the annual audit in the "secret guest" format conducted by InterContinental Hotels Group in order to verify conformity with Crowne Plaza brand standards.
As a result of the audit the hotel received highest marks in all categories: service standards, product, brand safety standards, cleanliness and condition.
Crowne Plaza Moscow WTC once again confirmed its high rank as Russian Leading Business and Conference Hotel as well as its highest “five star” category which was assigned to the hotel by the Russian Hotel Association in the end of year 2013 and re-assigned in the end of 2015 (it will be valid until year 2018).
The hotel's team received a letter of gratitude from the management of IHG company for professionalism and high level of compliance with standards.